Managing Difficult Interactions

Synopsis

This course shows you how to discuss and resolve difficult interactions in the workplace—whether they’re with employees, peers, bosses, or even customers and suppliers. Includes tools and techniques to help you: decide which situations are worth resolving, find the source of the difficulty, productively discuss the emotions that difficult interactions can raise, and overcome barriers to action.

Purchase this course £49 + VAT

This course can be purchased for just £49 + VAT per person either directly through Paypal or by downloading an order form and sending it to us. If you want to bulk purchase for your organisation, please use the order form or contact our office on 01204 488134. Access to the course will be provided within 48 hours of payment being received.

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